Customer Service Training

Increase your Earning Potential!

  • Prepare for a Professional Career in Customer Service/Sales including positions in Retail, Hospitality, Call Centers, Banking.
  • Learn how to project a professional and friendly image; be a resource for your customers; build relationships over the phone; handle customer complaints with professional flair; become a product knowledge and service expert; go the extra mile to ensure customer loyalty.
  • Understand your unique learning style, set your own goals, and create a portfolio including a customer service-focused resume.
  • Earn a National Certification in Customer Service through the NRF (National Retail Federation).

TRAINING PROGRAM INCLUDES:

  • 36 hours of interactive classroom training through Working Wardrobes, Irvine.
  • Opportunity to take assessment test to become certified by the National Retail Federation in Customer Service.
  • NRF-certified trainers.

LOCATION: Working Wardrobes, 1851 Kettering Street, Irvine, CA 92614
CLASSROOM TIME: Mon – Fri; 9:30 AM to 4:00 PM
*Reservations Required

*For more information or to reserve a spot Call Jack at 714-210-2460
Or email jackm@workingwardrobes.org

2017 CLASSROOM DATES:
July 17-21
Aug 7-11
Sept 18-22
Oct 16-20
Nov 13-17
Dec 11-15