Customer Service Training

Increase your Earning Potential!

  • Prepare for a Professional Career in Customer Service/Sales including positions in Retail, Hospitality, Call Centers, Banking
  • Learn how to project a professional and friendly image; be a resource for your customers; build relationships over the phone; handle customer complaints with professional flair; become a product knowledge and service expert; go the extra mile to ensure customer loyalty
  • Understand your unique learning style, set your own goals, and create a portfolio including a customer service-focused resume
  • Earn a National Certification in Customer Service through the NRF (National Retail Federation)


  • 36 hours of interactive classroom training through Working Wardrobes, Costa Mesa
  • 16 – 40 hours of on-the-job training at Working Wardrobes Resale Shops or Thrift Shop
  • Opportunity to take assessment test to become certified by the National Retail Federation in Customer Service
  • NRF-certified trainers

LOCATION: Working Wardrobes, 1851 Kettering Street, Irvine, CA 92614
CLASSROOM TIME: Mon – Fri; 9:00 AM to 4:00 PM
*Reservations Required

*For more information or to reserve a spot Call Jack at 714-210-2460
Or email

Jan 11-15, 19-22, 25-29
Feb 8-11, 17-19, 22-26
Mar 1-4, 7-11, 14-18
Apr  4-8, 11-15, 18-22
May 2-6, 11-13, 16-20
Jun 6-10, 13-17, 20-24